FREQUENTLY ASKED QUESTIONS

Everything you need to know about Zen Enhanced Nutrition website and processes. You can browse the topics below to find what you are looking for.

ORDERS

  • Do I need an account to make a purchase?

    No, you don’t need to have an account to make a purchase. All you are required to do is insert your banking details to ensure the payment is made.

  • Can I add to my order?

    Contact info@zenzelenutrition.com as soon as possible for assistance.

  • Can I return my item?

    A return must be logged within 7 days of date of purchase.

    All products can only be accepted if it is in a re-saleable condition and if the original label or hangtag has not been removed and product is still in its original packaging. Any free promotional gift or accompanying item must also be included in the return. Due to hygienic reasons swimwear, face masks, face coverings, underwear and modesty items may not be retuned or exchanged unless there is some fault of material or a manufacturing default. Return Policy here

  • How do I cancel my order?

    Please contact info@zenzelenutrition.com and the they will be in contact within 3 working days.

  • How can I track my order?

    We will send you regular updates about the status of your order via emails and SMS. Once your order has left our warehouse, you can track its status using the tracking number sent to your email. for assistance, contact info@zenzelenutrition.com

  • Who can I contact for order queries?

    If you have queries regarding payments, stock levels and lead times please contact:

    info@zenzelenutrition.com

  • What should I do if I have any medical concerns?

    Please contact info@zenzelenutrition.com with any concerns. Remember, always consult with a medical professional regarding any supplement, diet and exercise related concerns.

  • Can I order in bulk?

    Unfortunately we do not sell items in bulk to the public, only authorized partners.

DELIVERY

RETURNS

ONLINE STORE

PRIVACY AND TERMS OF USE

AMBASSADORS, SPONSORSHIPS AND CHALLENGES

CANT FIND WHAT YOU LOOKING FOR?

Send your query to us and we will get back to you within 48 hours.